Simple, flexible and secure claiming

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Our mission is to help you grow.

The only solution that works directly with 100% of Australia's Private Health Insurers

HICAPS works directly with 100% of Australia’s Health Insurers to send and received claims

Seamless integration to your systems that matter

Over 50 systems integrated with HICAPS means more claims processed with a click of a button

Adaptable to how you work

All terminals can be mobile can also work unintegrated


Reliability you can trust

Over 96,000 Healthcare providers have trusted HICAPS for 25 years

More government schemes

HICAPS sends claims to Worksafe VIC, TAC, ICWA, Workcover QLD, NDIS and more



Suited to 40+ modalities

With every Private Health Insurer in Australia and more Government Schemes


Advanced accessibility features

Vision impaired accessibility features on our Trinity Terminal 

Customer Service that's here to help you

Our Australian based customer service team is here to make sure you can get back to running your practice and taking care of your patients

HICAPS is now available for your busy GP practice

EXCLUSIVE OFFER 

Be an early adopter & sign up for a new HICAPS terminal in your GP practice before July 31st 2023 & get 3 months FREE HICAPS rental plus receive the digital claims portal account for FREE

**Terms & conditions apply

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Find out more about our mission to help you.

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Latest news

HCF and HICAPS launch new QR code claiming solution

In an Australian first for the health insurance industry, HCF and HICAPS have today launched a QR code based, digital membership card which will allow HCF members to use a unique, machine-scannable image to claim on-the-spot at healthcare providers across the country.

Jointly developed by HCF - Australia’s largest not-for-profit health fund - and HICAPS, Australia's leading healthcare claiming solution, QR code claiming is a mobile agnostic, contactless and user-friendly system, exclusively accessible through HICAPS’ new Trinity payment terminals.

WorkCover Queensland claiming now available through HICAPS

HICAPS has partnered with WorkCover Queensland to offer you a fast and convenient way to submit your claims online. You can get paid sooner by sending compliant invoices and reduce your invoicing administration time.

The HICAPS Digital Portal is a user-friendly platform that simplifies claiming and allows for quick and efficient processing of your invoices.

HICAPS Launches New NDIS Claiming Solution

HICAPS NDIS solution brings a range of benefits for both disability service providers and plan managers.

A NAB Company

HICAPS Pty Ltd ABN 11 080 688 866
A wholly owned subsidiary of National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686.

HICAPS Launches New NDIS Claiming Solution

HICAPS NDIS solution brings a range of benefits for both disability service providers and plan managers.

HICAPS launches NDIS Solution HICAPS VX terminals

Our mission is to help you grow

The only solution with direct integration to Health Insurers

HICAPS works directly with 100% of Australia’s Health Insurers to send and received claims

Seamless integration to your systems that matter

Over 50 systems integrated with HICAPS means more claims processed with a click of a button

Adaptable to how you work

All terminals can be mobile can also work unintegrated

Reliability you can trust

Over 90,000 Healthcare providers have trusted HICAPS for 25 years

More government schemes

HICAPS sends claims to Worksafe VIC, TAC, ICWA, Workcover QLD, NDIS and more

Suited to 40+ modalities

With every Private Health Insurer in Australia and more Government Schemes

Advanced accessibility features

Vision impaired accessibility features on our Trinity Terminal 

Customer Service that's here to help you

Our Australian based customer service team is here to make sure you can get back to running your practice and taking care of your patients